Impressum

Südtirol Alto Adige Guest Pass: general terms and privacy

Upon completion of the accommodation contract, the Südtirol Alto Adige Guest Pass (consequently Guest Pass) will be issued to the guest, which according to the decision of the South Tyrolean regional government No. 732/2022, is valid for the entire duration of their stay as well as from 0:00 on the day of arrival unto 24:00 on the day of departure.

The Guest Pass includes the use of all public transport within the “südtirolmobil” network area as well as additional services, which vary depending on the tourism organization. Detailed information can be found at: suedtirol-guestpass.info

The sole entity carrying the Guest Pass in South Tyrol is the Mobilitätskonsortium, appointed as the unified coordination point in accordance with the above decision of the South Tyrolean regional government by the Provincial Association of Tourism Organizations of South Tyrol on November 16, 2022.The details of the additional services associated with the Guest Pass and the conditions of use of the Guest Pass are communicated by the third party responsible for issuing and managing the Guest Pass. Detailed information is available at: suedtirolguestpass. info

Purpose
The personal data provided will be transmitted to the single coordinating body of the Guest Pass in order to enable the creation and use of the Guest Pass and to provide the associated services.

Recipient
In connection with the issue of the Guest Pass, your data will be transmitted to the Mobilitätskonsortium, VAT Nr. 02735170215, which acts as the cardholder and unified coordinating body and assumes the role of autonomous data controller in processing the transferred data. For further information regarding the processing to which the data will be subjected, you can send an email to privacy@moko.bz.it.

Legal basis
The legal basis for processing is Art. 6 (1) (b) of the GDPR.

Privacy

Information on the protection of personal data - regulations regarding cookies

Thank you for visiting our website. The managers of these pages care about protecting your personal data. We process personal data in a secure manner and in full compliance with data protection regulations, scrupulously adhering to the Information on the protection of personal data.

The use of our site does is usually dependent upon supplying personal data. Providing personal information collected on our site (e.g. name, address or email address) is always voluntary, as far as is possible. This data is not disclosed to third parties.

With the assumption that the new technologies and ongoing evolution of the site require us to update Information on the protection of personal data, we invite you to read the document at regular intervals.

Who is responsible for the acquisition of data on this site?

The site manager is responsible for data processing. The contacts are contained in the Imprint.

What personal data do we acquire?

In case of a reservation or request for information, it is mandatory to provide at least the name and surname of the person making the reservation, their address, their email address and their telephone number.

The data given at the time of payment such as the name of the account holder or credit card, the account number or credit card number are forwarded to the bank or service provider for the purpose of completing the payment.

At check-in time, all guests are required to provide their names, addresses and length of stay. Where this information is lacking, we reserve the right to cancel the booking and the accommodation.

During registration, other data such as age, gender and place of birth may be required. Furthermore, for promotional purposes, we reserve the right to request the reason for your stay and your email address in order to communicate special offers or the Newsletter. Providing this information is purely optional and is not binding for the purpose of a stay at our facility.

How do we collect your data?

We collect your data as soon as you notify us. It could be, for example, information given in a contact form.

Other data is collected automatically by our computer system when you visit the site. This is mainly technical data (e.g. the internet browser and the time at which the site was viewed). This data is collected automatically, when the site is accessed.

Why do we collect the data?

The transmitted data is necessary for completing the booking and accommodation contract. If you have registered to receive our newsletter or offers via email, we use the data to keep you regularly updated on our special offers and deals.

Only those informed of the current legislation regarding the protection of personal data and who undertake to respect the terms are allowed to access the personal data. Access to data is allowed solely because of the contractual relationship stipulated.

Where is the data saved?

Our guests’ personal data is saved on our servers, within European Union borders.

What are your rights in regard to the provision of data?

At any time, you have the right to know the origin of the data, the recipient and the final uses of the stored personal data. You also have the right to request the correction, integration or deletion of this data. For this and other questions regarding the protection of personal data, we invite you to contact us at the address indicated in the Imprint. You have the right to lodge a complaint with the competent authorities.

Children and Adolescent minors

Those persons who are not yet 18 years of age may not supply their personal data without the permission of their parents or those who exercise parental authority. We do not require, do not store or nor do we give the personal data of children and adolescent minors to third parties.

Login data

We, the site manager and provider, for reasons of our legitimate interest, collect the data related to site accesses and save it on the site server as “server log files”. The following data is logged as follows:

• Site visited
• Date and time of access
• Amount of data sent in bytes
• Link of origin
• Browser used
• Operating system used
• IP address

Log files are stored for up to 3 days and then deleted. Data is saved for security reasons, e.g. to clarify any non-authorized uses. The data relevant to probative purposes will not be subject to deletion before the facts have been clarified.

Coverage measurement and cookies

This site uses cookies transmitted by our server, or by the third-party server to the user's browser to measure the coverage (the number of visitors reached) only after they have undergone a pseudonymization procedure. Cookies are small text files that are saved on your terminal. Your browser uses these files to improve the browsing experience. The use of cookies increases the usability and security of this site. If you do not wish the coverage measurement cookies to be saved on your terminal, you can disable these files here:

• Cookie disabling page of the Network Advertising Initiative http://optout.networkadvertising.org/?c=1#!/
• Deactivation page and cookies of US sites: http://optout.aboutads.info/?c=2#!/
• Cookie disabling page of European sites: http://optout.networkadvertising.org/?c=1#!/

The most popular browsers offer the possibility to block the storage of cookies with a special setting. We point out that this option may preclude unlimited access to site features.

Collection and processing of personal data

The site manager undertakes not to disclose, exploit or transfer your personal data on behalf of third parties. Personal data means all the information required to identify your person - for example, your name, address, email address and telephone number.

To visit this site, it is not necessary to provide information about your person. However, in order to improve our online offer, we save your access data (without personal references) on this site. Included in the access data is the required documentation or the name of the internet provider. The anonymization of the data makes it impossible to trace it back to your person.

Possible means of contact (contact form/assistance/email)

On our website you can contact us by email or by filling out the designated contact form. Personal data is saved and processed for communication purposes. The data collected for this purpose (name, address, telephone number, email address, IP-address) is not forwarded to third parties. There is no aggregation with other data collected on the site.

Data for the Newsletter

If you wish to receive our Newsletter, you are required to provide us with your email address and all information that enables us to verify that you are the email address holder and that you are actually interested in receiving the Newsletter. No additional data is collected. The data provided is used exclusively to communicate the requested information and is not forwarded to third parties.

The consent to save data, the email address and receive the Newsletter can be withdrawn at any time by using the link “clear” in the Newsletter.

Management of contact data

When you contact us, as site managers, the information sent in the manner provided is saved in order to complete your order or request. This data is not transferred to third parties.

Google Analytics and IP anonymization

For reasons of legitimate interests in analyzing and optimizing our online offer, this site uses the service “Google Analytics” offered by Google Inc. (1600 Amphitheater Parkway Mountain View, CA 94043, USA) The service (Google Analytics) uses “cookies” - text files saved on your terminal. The information collected through cookies is usually sent to a Google server in the United States and saved there. The storage of the relative user data and the event does not automatically lapse.

Google LLC abides by the European Union’s General Data Protection Regulation and certifies its compliance with the EU-US privacy shield regime: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI HYPERLINK https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active& HYPERLINK https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active”status=Active

On this website we have activated the IP anonymization function. Before being transferred to the United States, the IP address is abbreviated by Google in the Member States of the European Union or in other countries that have signed up to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the United States and abbreviated here. On behalf of the manager of this website, Google uses this information to evaluate your use of the website in order to prepare its reports on site activities and provide other services associated with the website use and internet usage destined for the website operator. The IP address transmitted by the browser in the context of Google Analytics is not grouped with other data from Google.

The data collected by Google on our behalf is used to evaluate the usability of our site through the individual user, for example, through a series of reports on website activity, and is aimed at improving our online offer.

A special browser setting allows you to prevent cookies from being stored on the terminal. Blocking cookies, however, can preclude unlimited access to site features.

A special browser plugin prevents information collected via cookies (including your IP address) from being transmitted and used by Google Inc. The plugin is available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de

Alternatively you can click on this link Deactivate Google Analytics, to prevent Google Analytics from gathering information about you on this site. By clicking on the link above, you can download an “opt-out cookies”. It is therefore necessary that your browser settings be set to allow it to save cookies. If you regularly delete cookies, each time you visit the site you will have to click on the link.

You can find more information here about the use of data by Google Inc.:

• https://policies.google.com/privacy/partners?hl=it (Data collected by Google partners)
• https://adssettings.google.it/authenticated (Settings related to advertisements that are shown to you)
• https://policies.google.com/technologies/ads?hl=it (Use of cookies in advertising)

Google reCAPTCHA

Our site uses “Google reCAPTCHA”, a service of Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (hereafter: “Google”). Google reCAPTCHA saves and processes information related to user behavior on our website. Google reCAPTCHA uses cookies, small text files saved locally in the cache memory of your browser, on your terminal, to analyze use of our site. Google reCAPTCHA is a computer security measure that has been adopted in order to verify whether a real person or a bot, an automatic software that simulates human behavior, is accessing the site. Processing of available information is in our legitimate interest. The IP address transmitted in the Google reCAPTCHA frame is not grouped with any other Google data, unless Google reCAPTCHA is used to log into your Google account. If you wish to prevent data regarding you and your behavior on our site from being transmitted and stored through Google, you must disconnect from Google before visiting our site and interacting with Google reCAPTCHA.

Use of Google Maps

This site uses Google Maps to include interactive maps and to plan itineraries. Google Maps is operated by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. By continuing to use this site, you consent to the collection, processing and use of data acquired automatically from Google, from one of its representatives, or from a third party. Find the terms of use of Google Maps in the designated section. Further information on Google Maps, the privacy policy and terms of use of Google can be found at page policies.google.com/privacy.

YouTube

Our website uses YouTube plugins, a site managed by Google. The pages are managed by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit one of our pages with a YouTube plugin, a connection is established with YouTube servers. The YouTube server receives notification of the page you have visited.

If you are logged into your YouTube account, you allow YouTube to ascribe your browsing habits to your personal profile. You can avoid it by disconnecting from your YouTube account.

The use of YouTube is justified by the need to better illustrate our online offer. This consists of a legitimate interest pursuant to Article 6, paragraph 1, letter f of the RGPD (Regulations on the Protection of Personal Data). Further information on the processing of user data is found in the YouTube Privacy Notice: https://www.google.it/intl/it/policies/privacy.

Google Web Fonts

This page is only required for the unitary representation of written lettering, the so-called Web Fonts made available by Google. When loading a page, your browser loads the required Web Fonts into its cache memory to display texts and letters correctly. For this purpose, the browser settings must allow for connection to Google's servers. Google learns that your IP address has referenced our site. The use of Google Web Fonts is aimed at a unitary and consistent view of our online offer.

If your browser does not support web fonts, your computer uses standard lettering. More information on Google Web Fonts is available at the page https://developers.google.com/fonts/faq and in Google’s information on the protection of personal data: https://www.google.com/policies/privacy/

Use of Facebook social media plugins

Because of our legitimate interest in analysis, optimization and management of our online offer (pursuant to Article 6, paragraph 1, letter f of the RGPD), our site integrates the plugins of the social network Facebook, managed by Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA. They are recognized by the Facebook logo or by the buttons “like”, and “Share” in the Facebook colors, (white and blue). More information on Facebook plugins is available at the following link: https://developers.facebook.com/docs/plugins/

Facebook Inc. adheres to the European Union’s General Data Protection Regulation and certifies its compliance with the EU-US privacy shield regime: https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC HYPERLINK https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active& HYPERLINK https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active The group of data transmitted to these sites - in the cases of search or login – is not legible by third parties thanks to the SSL cryptographic protocol.

SSL security procedure (HTTPS protocol)

To better protect the data, the site manager uses SSL cryptographic protocol. Secure connections are recognized by the prefix “https://” in the address bar of your browser. Unsecured connections have the prefix “http://”.

Your rights and the exercising of your rights

You have the right to avail yourself of the following rights. To assert your rights, please use the information above or send us an email.

Right to information

You have the right to be informed about the processing of your personal data, the purposes of the processing, the types of personal data processed, the possible forwarding of your data to third parties, the terms of deletion and the relevant rights.

The right to correct data

If your data is incorrect, you have the right to request that your personal data saved in our system be corrected. In the same way, you have the right to request that any missing information by integrated.

Right to deletion

You have the right to ask that your personal data be deleted from the system if:

• the data was processed incorrectly,
• the purpose for which your data has been collected has been achieved,
• you have withdrawn your consent to data processing and there is no other legal basis for processing,
• we are required by law to delete data
• the data refers to a person under the age of 16
• you have contested the processing and there is no legal justification for the processing on our part.

Right to limitation of processing

You have the right to request the limitation of data processing in the following cases. We will issue a restrictive note that precludes further processing of data.

• If you contest the correctness of the data, for the duration of our verification.
• If you have requested a deletion and we have not been able to or have not had the right to delete it.
• If you need data to exercise your right and we are forced to delete because the purpose of the data handling has been achieved.
• If you have contested the handling and a final decision has not yet been reached.

Opposition to data processing

Even if the processing of your personal data is motivated by our legitimate interests, you should nevertheless reserve the right to oppose the processing of data by providing reasons that refer to your specific situation.

Withdrawing consent

Even if you have given your consent to the processing of personal data, you should nevertheless retain the right to withdraw such consent at any time. Please give notification of the withdrawal by using the above data or by email.

Right to present a complaint to the supervisory authority

You have the right to file a complaint with the designated supervisory authority.

Responsibility for the content

As service providers we are responsible for the content published on these pages. As service providers, however, we are not required to monitor the information transmitted or stored by third parties and we are not required to investigate the circumstance that has given rise to an illegal activity.

The obligations to remove or block the use of information remain unchanged under the law. A liability can only be assumed starting from the moment in which a tangible violation of rights becomes known. In the face of a clear violation of rights, we will proceed to the timely deletion of the contents.

Liability for the links

Our site contains links that refer to third-party external websites, over whose contents we have no influence. We accept no responsibility for these contents. The responsibility of the contents of the sites to which a link refers always falls on the managers and operators. The pages to which a link refers are examined to exclude possible violations only at the moment the connection is made. At the time of making the connection, no illegal content was visible.

Permanent monitoring of the contents published on the sites to which the links refer is not desirable in the absence of concrete evidence. In the face of obvious infringements, we undertake to delete the links promptly.

Copyright

The contents written by the managers and the works published on these pages are subject to copyright. Duplication, processing, dissemination and any kind of disclosure outside the confines of copyright require the written consent of the author or creator. Downloads and copies of these pages are permitted only to individuals and are not subject to commercial use.

For the contents of this site not written by the manager, third party copyrights are recognized. In particular, third party contents are reported as such. Please notify us and any possible violation of the copyright. In the face of a clear infringement, we will undertake to remove the contents in a timely fashion.